We will only supply balloons manufactured by reputable and good quality manufacturers. All finished products are thoroughly quality checked before leaving us in order for our customers to have the best experience.
If a balloon is faulty we will know within 30-60 minutes of it being inflated and we replace it before you are even aware of it. A balloon that has not burst within this small time frame will last if looked after correctly.
Once it has left us it is now the customer’s responsibility and therefore we ask:
- Give balloons plenty of space when both transporting and storing – they do burst if squashed or squeezed;
- Store at room temperature, but not next to a fire, radiator or lamp. Balloons do not like extreme temperatures. Sheds, conservatories, garages and vehicles are not places to keep balloons for a long time as direct sunlight or continuous cold will affect them. Please do not worry when balloons shrink outside during delivery in cold conditions , they will inflate once in room temperature;
- They are not toys and need to be treated as fragile. A sharp fingernail, a piece of grit or a key can easily puncture or burst a balloon.
- The goods supplied are not toys and are not suitable for children to use unsupervised. Ribbons tied to balloons may cause choking if used incorrectly. It is your responsibility to ensure that all children are appropriately supervised when handling these items.
